CIGNA - IMPORTANT INFORMATION FOR PATIENTS INSURED WITH CIGNA
Veincentre have negotiated separate rates with Cigna for all treatments. These differ in price from our published self-funding fees, which are fixed cost. Please disregard our self-funding price list.
All our clinics and consultants are Cigna recognised and below is a list of our clinic provider numbers which you will be asked for when ringing them for any authorisation. Once you have booked your appointment we will be able to give you the provider number of the consultant you are booked in with.
|Clinic||Cigna Provider Number|
**All appointments at Veincentre as classed as OUTPATIENT**
Cigna will require our clinic name along with both the provider number of the clinic and consultant.
Our Vascular Specialists are either Consultant Interventional Radiologists or Consultant Vascular Surgeons both of whom are authorised to treat you.
How to obtain Authorisation for each Appointment:
Prior to attending for consultation, you will require a referral letter from your own doctor (GP). Cigna are extremely unlikely to authorise a consultation and scan without one. Please let Veincentre know the authorisation number for consultation and your Cigna membership number.
Following your consultation, Veincentre will inform you of the treatment code/s (OPCS) that you need to give to Cigna in order for them to authorise treatment.
You will need to obtain further authorisation for your follow up which must include authorisation for any treatment you may undergo at this appointment e.g. Foam Sclerotherapy Injections. The follow-up will include a repeat scan to ensure that the EVLA treatment has worked successfully.
We will advise you of the treatment code/s (OPCS) that need to provide Cigna in order for them to authorise treatment at your follow-up. .
Should Cigna not authorise any follow up treatment then, unfortunately, you will need to pay for all future appointments yourself at our Fixed Cost Prices. Please see our Price List.
If we do not receive the appropriate authorisation code/s prior to your appointment you will be asked to pay in full for the appointment and any treatment undertaken on the day.
Can I have Consultation and Treatment on the Same Day?
Unfortunately, if you wish to pay through your Cigna insurance, you cannot attend for Consultation and Treatment on the same day as Cigna need to know the exact treatment you require before providing authorisation.
Problems getting Authorisation?
If you have any problems obtaining authorisation, then please call our Head Office on 01782 753 960 with your membership number and we will endeavour to deal with this on your behalf.