WHAT IS YOUR CANCELLATION POLICY?
It can sometimes be difficult to fill appointments which are cancelled at the last minute or if someone fails to turn up.
If you wish to rearrange an appointment this must be done so according to the below time frames otherwise unfortunately a fee will be charged.
Treatment Appointments
To rearrange, please let us know at least 2 weeks before your appointment date otherwise your deposit will be retained.
Consultation Appointments
To rearrange, please let us know at least 1 week before your appointment date otherwise your deposit will be retained.
Follow up Appointments
To rearrange, please let us know at least 1 week before your appointment date otherwise a deposit will be retained.
All deposits are non-refundable.
RELATED QUESTIONS
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When are payments due?
Non-refundable deposits are required upon booking an appointment. The remaining balance due is payable on, or before, the day of your appointment. Payment MethodsWe accept most major credit & debit cards (2%...
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Why do you take a deposit?
On booking any appointment, we have unfortunately had to introduce the payment of a deposit. Self Funding Patients: The deposits are non-refundable and will be taken off the total appointment cost on...
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