WHAT IS YOUR CANCELLATION POLICY?

It can sometimes be difficult to fill appointments which are cancelled at the last minute or if someone fails to turn up. 

If you wish to rearrange an appointment this must be done so according to the below time frames otherwise unfortunately a fee will be charged. 

Treatment Appointments
To rearrange, please let us know at least 2 weeks before your appointment date otherwise your deposit will be retained.  

Consultation Appointments
To rearrange, please let us know at least 1 week before your appointment date otherwise your deposit will be retained. 

Follow up Appointments
To rearrange, please let us know at least 1 week before your appointment date otherwise a deposit will be retained. 

All deposits are non-refundable. 

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