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Varicose veins are a common problem, affecting up to 1 in 3 adults in their lifetime. They are usually a sign of an underlying venous insufficiency. Follow the link below to find out more.
Thread veins can appear anywhere on the body but are mostly evidenced on the legs and face. They are more common than varicose veins, affecting up to 80% of adults. Follow the link below to find out more.
Leg ulcers appear as broken skin in the lower leg or feet. We have been successfully treating venous leg ulcers for over 20 years. Follow the link below to find out more.
Upfront and fixed prices. Find out exactly what you’ll pay before attending. Medical Insurance should fund varicose vein treatment. Follow the link below to find out more.
We just do veins and are the most experienced clinic in Europe. We strive to provide patients with the best possible service in a friendly environment. Follow the link below to find out more.
Home – About – Patient Feedback
We hope that every patient’s experience of Veincentre is a positive one. In a continuous attempt to improve our service, we ask that patients provide us with honest feedback of our service.
We encourage patients to give frank answers to the questions we ask as any feedback is important to us. It is only by listening to what is said that we can continue to improve our standards.
We encourage both positive and negative feedback to the questions below and the answers are expressed in the charts below. We promise these answers are 100% genuine.
This feedback is from 507 patients who attended our clinics from 2 Jan 2019 – 21 Dec 2019
Did you find someone on the clinic staff you could talk to about your worries and fears?
Did you have confidence and trust in the specialist treating you?
Did you feel that you were treated with respect?
Was the proposed treatment clearly explained to you?
How would you rate the professionalism of reception?
Was the expected outcome of the procedure clearly explained to you?
How would you describe the overall level of hospitality that you have received at Veincentre?
How would you rate the appointment process?
How would you rate the telephone manner of our personnel?
How would you rate our nursing care?
Were you involved as much as you wanted to be in decisions about your care and treatment?
Were you given enough privacy when discussing your condition or treatment?
Overall, did you feel that you were treated with respect and dignity while you were in our clinic?
How likely are you to recommend our clinic to friends and family if they needed similar care or treatment?
