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COVID-19 Procedures at Veincentre

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Updated 22nd August 2022

Our safety measures are constantly under review. We have undertaken extensive risk assessments specific to Covid-19 based on firm and up to date scientific evidence. These have resulted in both physical and operational changes in all our clinics with safety as the top consideration. We are hugely grateful for the understanding showed by our patients, despite the inconvenience and disappointment caused, the feedback from our patients has also been great on the Covid-19 procedures.

On restarting our services after the first lockdown we introduced strict Coronavirus safety restrictions. Fortunately, we have had no incidents of transmission of infection in any of our clinics.

At our clinics:

  • Social distancing measures will be enforced in the clinic where possible
  • Extra cleaning procedures have been introduced and additional time will be scheduled between appointments to enable these
  • Glass screens have been installed between receptionists and patients
  • Signage has been put up to remind you of all these procedures
  • No patient, staff member or other visitor will be permitted in the clinic if they, or a member of their household, has symptoms of Covid-19


Despite relaxation of national Covid rules, please note the following still apply to ALL patients at Veincentre.

  •  Masks are no longer required in England and Wales.  However, you will still be required to wear a type 2R face mask in our Scotland and London clinics. If you are unable to wear a mask, you must inform us prior to attending.*
  • If you test positive for Covid during the lead up to your appointment, you will need to rearrange.  Please wait until you have had 2 negative results on consecutive days before attending.
  • If you test positive for Covid, you must wait 2 weeks from a negative lateral flow test before undergoing treatment.
  • If you attend and we are unable to proceed with treatment due to you having had Covid recently you will need to book in at a later date for treatment and pay again for the appointment.
  • Please do not attend the clinic more than 10 minutes prior to your appointment.


*Please note, not wearing a mask may result in you being unable to go ahead with the appointment and your deposit being retained.


Additional measures:

Clinically extremely vulnerable and clinically vulnerable people (see the Government’s Covid-19 vulnerable groups) are advised to continue to follow the Government’s latest advice. We are screening all patients to check their vulnerability. If you are clinically vulnerable and you wish to attend an appointment, we will honour your decision. If the government’s advice is you must shield, regrettably it is unlikely we will be able to see you until the advice changes. See more information on the NHS website link: Who’s at Higher Risk from Coronavirus? and Advice for people at high risk


For any queries please email or call us on 01782 753 960.

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