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Letter of thanks to Dr West

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“Dear Dr. West,

Some 10 weeks ago, I was treated at your Vein Clinic. I was conscious of the difficulties you were working under with the Covid 19 pandemic. I am writing to tell you how pleased I have been with the outcome of the intervention. I was impressed by the standard of care given at the original consultation, the explanation of the treatment and the way the aftermath was handled when the “lockdown” delayed the intervention. When work began again, kindness and consideration were given to a very apprehensive patient at the time of surgery.

More than 2 months later, I am more than pleased with the outcome. What has happened to me can be summarised by this: I rarely wore a dress and would do so only with dark tights to hide my varicose veins on essential occasions. Now, for the first time in many years, I have purchased a number of dresses and wear them all regularly. Please accept my most grateful thanks for your kindness and the consideration of your excellent staff.

Yours Faithfully,


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